Contact Us
Legal

Privacy Policy

Last Updated: September 27, 2023

Introduction

iCode and its subsidiaries and affiliates (“iCode,” “we,” “us,” or “our”) are committed to protecting the privacy of our users, customers, franchise inquirers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us through any channel. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Children Under 13

iCode provides educational programs for children; however, our website and online services are directed toward parents, guardians, and adults interested in franchise opportunities. We do not knowingly collect personal information from children under the age of 13 through our website. If you are a parent or guardian and believe that your child under 13 has provided us with personal information without your consent, please contact us immediately. If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information from our servers as quickly as possible.

Information We Collect

We collect information about you in a variety of ways. The information we may collect on our website includes:

Cookies

Our website uses “cookies,” which are small data files placed on your computer or device when you visit a website. Cookies help us understand how visitors interact with our website, remember your preferences, and improve your overall experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). You may configure your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some portions of our website may not function properly.

Web Beacons

Our website and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited specific pages or opened an email, and to gather other related website statistics such as recording the popularity of certain content and verifying system and server integrity.

Traffic Data

We automatically collect certain information when you visit our website, including your Internet Protocol (IP) address, browser type, operating system, access times, referring website addresses, and the pages you view on our site. This traffic data is collected to help us analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use.

User-Provided Information

We collect information that you voluntarily provide to us when you interact with our website or services. This may include:

Registration and Contact Forms

When you fill out a franchise information request form, contact form, or any other form on our website, we collect the information you provide, such as your name, email address, phone number, mailing address, and any other details you choose to share. This information is used to respond to your inquiry, provide requested information about iCode franchise opportunities, and communicate with you.

Correspondence

If you send us correspondence such as emails or letters, or if other users or third parties send us correspondence about your activities on our website, we may collect and store such information. This includes any feedback, questions, or comments you submit to us through our website or other communication channels.

Surveys and Promotions

From time to time, we may invite you to participate in surveys, contests, or promotional activities. If you choose to participate, we may collect additional personal information such as your preferences, interests, demographic data, and any other information you provide in connection with such activities.

Automatic Data Collection

In addition to cookies and web beacons, we may automatically collect certain information about your device and browsing activity when you access our website. This includes:

  • Your Internet Protocol (IP) address and geographic location data
  • Browser type, version, and language preferences
  • Operating system and platform
  • Date and time of your visit and time spent on each page
  • Pages viewed, links clicked, and browsing patterns on our website
  • The URL of the website that referred you to our site
  • Device identifiers and hardware information

This information helps us understand how visitors use our website, optimize our content and layout, diagnose technical problems, and improve the overall user experience.

Third-Party Tracking and Advertising

We may allow third-party advertising companies and networks to serve advertisements on our website. These companies may use cookies, web beacons, and similar technologies to collect information about your visits to our website and other websites in order to provide relevant advertisements about goods and services that may interest you. These third-party advertisers may also use this information to measure the effectiveness of their advertisements and to personalize advertising content.

We do not have control over, and are not responsible for, the privacy practices of these third-party advertisers. We encourage you to review the privacy policies of any third-party advertisers whose ads appear on our website.

If you would like more information about the practices of some of these third-party advertising companies and to learn about your options for opting out of targeted advertising, you may visit the Network Advertising Initiative (NAI) opt-out page at www.networkadvertising.org/managing/opt_out.asp or the Digital Advertising Alliance (DAA) opt-out page at www.aboutads.info/choices.

How We Use Your Information

We may use the information we collect about you for a variety of purposes, including to:

  • Respond to your inquiries about iCode franchise opportunities and provide the information you request
  • Send you marketing communications, newsletters, and promotional materials about our franchise programs and services
  • Personalize your experience on our website and deliver content and offerings relevant to your interests
  • Process and manage your franchise application or information request
  • Improve our website, products, services, and overall user experience
  • Analyze usage trends, track website traffic, and gather statistical information for aggregate use
  • Administer surveys, contests, sweepstakes, and other promotional activities
  • Detect, prevent, and address technical issues, fraud, or other illegal activities
  • Comply with applicable legal obligations, regulations, and law enforcement requests
  • Enforce our terms and conditions and other agreements
  • Communicate with you about changes to our policies, terms, or services
  • Fulfill any other purpose for which you provide the information, or any other purpose with your consent

Information Disclosure

We may share the information we collect about you in the following circumstances:

Subsidiaries and Affiliates

We may share your information with our subsidiaries, affiliates, and franchise locations for purposes consistent with this Privacy Policy, including to respond to your inquiries, provide services, and send marketing communications.

Service Providers and Contractors

We may engage third-party companies and individuals to perform services on our behalf, such as website hosting, data analysis, email delivery, marketing assistance, payment processing, and customer service. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request). We may also disclose your information to protect our rights, privacy, safety, or property, and that of our affiliates, users, or the public; to investigate or prevent fraud or other illegal activities; and to enforce our terms of service and other agreements.

Business Transfers

In the event that iCode undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Your Choices

You have several choices regarding the collection, use, and sharing of your personal information:

Cookie Management

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when a cookie is being placed on your device. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Email Communications

If you no longer wish to receive marketing or promotional emails from us, you may opt out by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as those related to your account, pending franchise inquiries, or our ongoing business relations.

Targeted Advertising Opt-Outs

You may opt out of interest-based advertising by participating ad networks through the Network Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp or through the Digital Advertising Alliance at www.aboutads.info/choices.

Data Access and Correction

You have the right to request access to the personal information we hold about you. You also have the right to request that we correct any inaccuracies in your personal information or delete your personal information from our records, subject to certain exceptions provided by law.

To submit a request for access to, correction of, or deletion of your personal information, please contact us through the contact form on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may require you to verify your identity before processing your request to ensure the security of your personal information.

California Privacy Rights

Under California Civil Code Section 1798.83, also known as the “Shine The Light” law, California residents who provide personal information to a business in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the categories of personal information we shared, if any, with other businesses for their direct marketing purposes. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such information for the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us through the contact form on our website or by mail. Please note that we are only required to respond to one request per customer per year, and we are not required to respond to requests made by means other than through the methods described above.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit, access controls, firewalls, and secure server infrastructure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

We cannot guarantee the absolute security of your data transmitted to our website. Any transmission of personal information is at your own risk, and we are not responsible for the circumvention of any privacy settings or security measures contained on our website. You are responsible for maintaining the confidentiality of any passwords or account credentials associated with your use of our website or services.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make material changes to this Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this page. In some cases, we may also notify you of changes by email or through a prominent notice on our website homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we encourage you to reach out to us. You may contact us through the contact form available on our website. We are committed to addressing your inquiries and resolving any concerns you may have about our collection, use, and protection of your personal information.

When you contact us with a privacy-related inquiry, please provide sufficient detail so that we can understand and respond to your request appropriately. We will make every effort to respond to your inquiry in a timely manner.